Our community is GIG Certified

Internet Service

Cumberland Telephone Company is a local provider dedicated to serving our communities in Cass and Adair County, Iowa. We deliver fast, reliable fiber-optic internet to homes and businesses using the latest technology. There’s no contract required, installation is free, and you get unlimited data. Our rates are based on the speed you choose. Call 712-774-2221 for more information.

Speed	Pricing
25 Mbps	$65/month
100 Mbps	$85/month
250 Mbps	$105/month
1 Gig	$155/month
1 Gig Business	$500/month

Amazing Wi-Fi throughout the home

The average home has over 20 connected devices and growing. Fast, reliable Wi-Fi connectivity is a must, not a choice. We offer a complete portfolio of next-generation residential and business gateways, mesh Wi-Fi systems, designed to deliver gigabit services and enhanced user experiences for every device you want to connect.

Need Tech Support?

Free 24/7 Tech support is available to you either by calling 1-800-205-1110 or by using an easy to use website that features a searchable FAQ or LIVE CHAT with a tech: http://support.netins.net/support

Disconnect policy

It is the policy of CTC that if an internet account is 60 days past due it will be disconnected by the 10th the following month unless arrangements have been made to pay the outstanding balance. If the account is reconnected after a disconnect there will be a $75 reconnect fee after the outstanding balance has been paid in full.

Lifeline - low income assistance

Low-income telephone and internet assistance is available to qualifying low-income Iowans as part of a federal support program. “Lifeline Assistance” is available through Cumberland Telephone Company.

“Lifeline” is a plan that assists qualified low-income Iowans by providing a monthly credit on their telephone or internet bill.

Iowans who participate in one or more of the programs listed on the Low-Income Telephone Assistance Application are eligible for telephone assistance.

To apply for low-income telephone or internet assistance, applicants should contact our office at 712-774-2221 for more information.

Additional service options

Have your payment withdrawn from your savings, checking, credit or debit card account each month with Automatic Bill Pay. Contact our office for details.
You may make a one-time payment via telephone using your credit or debit card. Call 712-774-2221.
Notary service available at no charge to CTC customers.
Copies can be made or faxes sent from our office for a small fee.

Open Internet Statement

Consumer Services Agreement

ACH Agreement